Shipping policy

Last updated: August 22, 2026

Order processing

Ready-to-wear orders typically leave us within two business days. This is an estimate, not a guaranteed ship date.

Made-to-order lenses require additional production time. The applicable timing is shown or confirmed during the ordering process.

Shipping destinations, methods, and rates

The destinations, shipping methods, and rates currently available for an order are displayed at checkout. Availability and delivery estimates vary by destination and order.

Eligible U.S. orders over $80 receive free economy shipping when that option is shown at checkout.

International orders may be subject to duties, taxes, or other charges determined by the destination or applicable authorities. These charges and delivery timing can vary by location.

Address changes

If you need to request an address change, email support@byebluelight.com as soon as possible. We cannot guarantee a change after an order enters fulfillment or production.

Damaged or incorrect orders

If your order arrives damaged or incorrect, email support@byebluelight.com with your order number and photos of the item and packaging so we can review the issue.

Questions

Email support@byebluelight.com.

This policy describes current shipping practices. The options and estimates displayed during checkout or confirmed for a made-to-order purchase govern that order.